--- updatedAt: 2026-10-09T16:44:39.000Z agentTools: projectIndex: https://developers.tremendous.com/llms.txt --- # Order schema
Property Type Description
id
string

Tremendous ID of the order

external_id
string

Reference for this order, supplied by the customer.

When set, external_id makes order idempotent. All requests that use the same external_id after the initial order creation, will result in a response that returns the data of the initially created order. The response will have a 201 response code. These responses fail to create any further orders.

It also allows for retrieving by external_id instead of id only.

campaign_id
string

ID of the campaign in your account, that defines the available products (different gift cards, charity, etc.) that the recipient can choose from.

created_at
string date-time

Date the order was created

status
string

Execution status of a given order

Status Description
CANCELED The order and all of its rewards were canceled.
OPEN The order has been created, but hasn't yet been processed.
EXECUTED The order has been executed. Payment has been handled and rewards are being delivered (if applicable).
FAILED The order could not be processed due to an error. E.g. due to insufficient funds in the account.
PENDING APPROVAL The order has been created but needs approval to be executed.
PENDING INTERNAL PAYMENT APPROVAL The order has been created but it is under review and requires approval from our team.
PENDING SETTLEMENT The order has been created but the funds are being held until the settlement window clears.
channel
string

Name of the channel in which the order was created

payment
object

Cost breakdown of the order (cost of rewards + fees). Cost and fees are denominated in the organization's currency (see payment currency_code), independent of the ordered rewards' currency. Note that this property will only appear for processed orders (status is EXECUTED).

Show object properties
Property Type Description
subtotal
number double

Total price of the order before fees, denominated in currency_code.

total
number double

Total price of the order including fees, denominated in currency_code.

fees
number double

Fees for the order, denominated in currency_code.

discount
number double

Discount for the order, denominated in currency_code.

currency_code
string

Currency in which the payment amounts (subtotal, total, fees, discount, refund) are denominated.

This always matches the organization's currency.

refund
object

Breakdown of the order refunds (total denominated in currency_code, independent of the ordered rewards' currency). Note that this property will only appear for canceled orders or orders with canceled rewards.

Show object properties
Property Type Description
total
number double

Total amount of the order refunds, denominated in currency_code.

currency_code
string

Currency of the refund. Always matches the organization's currency.
invoice_id
string

The ID for the invoice associated with this order

rewards
array
Show array item type
Property Type Description
id
string

Tremendous ID of the reward

order_id
string

Tremendous ID of the order this reward is part of.

created_at
string date-time

Date the reward was created

expires_at
string date-time

Expiration date of the reward. If null, the reward does not expire.

campaign_id
string

ID of the campaign in your account, that defines the available products (different gift cards, charity, etc.) that the recipient can choose from.

products
array string

List of IDs of product (different gift cards, charity, etc.) that will be available to the recipient to choose from.

Providing a products array will override the products made available by the campaign specified using the campaign_id property unless the products array is empty. It will not override other campaign attributes, like the message and customization of the look and feel.

value
object
Show object properties
Property Type Description
denomination
number double

Amount of the reward

currency_code
string

Currency of the reward. Defaults to the organization's currency if not provided.
recipient
object

Details of the recipient of the reward

Show object properties
Property Type Description
name
string

Name of the recipient

email
string

Email address of the recipient

phone
string

Phone number of the recipient. For non-US phone numbers, specify the country code (prefixed with +).
deliver_at
string date

Date of reward delivery, within the next year. The reward is delivered at 12pm in your organization's time zone on that date, or at 12pm Eastern Time when the organization has no time zone set. Note that if date-time is provided, the time values will be ignored.

custom_fields
array
Show array item type
Property Type Description
id
string

Tremendous ID of the custom field

value
string

Value of the custom field

label
string

Label of the custom field
delivery
object

Details on how the reward is delivered to the recipient.

Show object properties
Property Type Description
method
string

How to deliver the reward to the recipient.

Delivery Method Description
EMAIL Deliver the reward to the recipient by email
LINK

Deliver the reward to the recipient via a link.

The initial POST /orders response for a link reward includes the link in delivery.link.

The link must then be delivered to the recipient out-of-band.

To obtain a new link for an existing reward, call POST /rewards/{id}/generate_link.
PHONE Deliver the reward to the recipient by SMS
status
string

Current status of the delivery of the reward:

  • SCHEDULED - Reward is scheduled for delivery and will be delivered soon.
  • FAILED - Delivery of reward failed (e.g. email bounced).
  • SUCCEEDED - Reward was successfully delivered (email or text message delivered or reward link active).
  • PENDING - Delivery is pending but not yet scheduled.