flagged - The reward has been flagged for and waiting manual review.
blocked - The reward was reviewed and blocked.
released - The reward was reviewed and released.
reasons
arraystring
The array may contain multiple reasons, depending on which rule(s) flagged the reward for review. Reasons can be any of the following:
Disallowed IP
Disallowed email
Disallowed country
Over reward dollar limit
Over reward count limit
VPN detected
Device related to multiple emails
Device or account related to multiple emails
IP on a Tremendous fraud list
Bank account on a Tremendous fraud list
Fingerprint on a Tremendous fraud list
Email on a Tremendous fraud list
Phone on a Tremendous fraud list
IP related to a blocked reward
Bank account related to a blocked reward
Fingerprint related to a blocked reward
Email related to a blocked reward
Phone related to a blocked reward
Allowed IP
Allowed email
reviewed_by
string
The name of the person who reviewed the reward, or Automatic Review if the reward was blocked automatically.
Rewards can be automatically blocked if they remain in the flagged fraud queue for more than 30 days.
This field is only present if the status is not flagged.
reviewed_at
stringdate-time
When the reward was blocked or released following fraud review.
This field is only present if the status is not flagged.
related_rewards
object
The related rewards associated with the fraud review.
Show object properties
Property
Type
Description
ids
arraystring
The IDs of rewards that have similar attributes to the fraud reward.
A maximum of 100 IDs is returned.
count
number
How many related rewards were found in total.
blocked_count
number
How many related rewards have been blocked.
aggregated_value
numberdouble
Total amount claimed by the related rewards (in USD).
device_id
string
The device fingerprint, if known.
redemption_method
string
The product selected to claim the reward
redeemed_at
stringdate-time
Date the reward was redeemed
geo
object
The Geo location, based on the recipient's IP.
Show object properties
Property
Type
Description
ip
string
The recipient's IP.
country
string
The country code (ISO-3166 alpha-2 character code) linked to the recipient's IP.
city
string
The city associated with the recipient's IP.
reward
object
A single reward, sent to a recipient. A reward is always part of an order.
Either products or campaign_id must be specified.
Show object properties
Property
Type
Description
id
string
Tremendous ID of the reward
order_id
string
Tremendous ID of the order this reward is part of.
created_at
stringdate-time
Date the reward was created
campaign_id
string
ID of the campaign in your account, that defines the available products (different gift cards, charity, etc.)
that the recipient can choose from.
products
arraystring
List of IDs of product (different gift cards, charity, etc.) that will be available
to the recipient to choose from.
Providing a products array will override the products made available by the campaign
specified using the campaign_id property unless the products array is empty. It will
not override other campaign attributes, like the message and customization of the look and feel.
value
object
Show object properties
Property
Type
Description
denomination
numberdouble
Amount of the reward
currency_code
string
Currency of the reward
recipient
object
Details of the recipient of the reward
Show object properties
Property
Type
Description
name
string
Name of the recipient
email
string
Email address of the recipient
phone
string
Phone number of the recipient. For non-US phone numbers, specify the country code (prefixed with +).
deliver_at
stringdate
Timestamp of reward delivery within the next year. Note that if date-time is provided, the time values will be ignored.
custom_fields
array
Show array item type
Property
Type
Description
id
string
Tremendous ID of the custom field
value
string
Value of the custom field
label
string
Label of the custom field
delivery
object
Details on how the reward is delivered to the recipient.
Show object properties
Property
Type
Description
method
string
How to deliver the reward to the recipient.
Delivery Method
Description
EMAIL
Deliver the reward to the recipient by email
LINK
Deliver the reward to the recipient via a link.
The link can be retrieved on a successfully ordered reward via the /rewards or /rewards/{id} endpoint. That link must then be delivered to the recipient out-of-band.
PHONE
Deliver the reward to the recipient by SMS
status
string
Current status of the delivery of the reward:
SCHEDULED - Reward is scheduled for delivery and will be delivered soon.
FAILED - Delivery of reward failed (e.g. email bounced).
SUCCEEDED - Reward was successfully delivered (email or text message delivered or reward link opened).
PENDING - Delivery is pending but not yet scheduled.
