Reward delivery failed
The REWARDS.DELIVERY.FAILED event includes event-specific data in payload.meta:
{
"event": "REWARDS.DELIVERY.FAILED",
"uuid": "5ccc7bb1-7659-4e23-a407-77d8cd9c62f5",
"created_utc": "2021-04-06T20:05:01.037-04:00",
"payload": {
"resource": {
"id": "2V3PCCL7QXDA",
"type": "rewards"
},
"meta": {
"failure_reason": "invalid_domain",
"retryable": false
}
}
}Properties
| Property | Type | Description |
|---|---|---|
failure_reason | string | The failure reason. See table below. |
retryable | boolean | Whether the reward can be resent to the same recipient. |
Failure reason values
| Reason | Description |
|---|---|
apple_private_relay | The provided email is an Apple private relay. To deliver to this address, allow Tremendous in your relay settings. |
domain_block | The recipient’s email provider blocked our email. |
email_delivery_failed | The email server rejected the message. |
invalid_domain | Typically this is because the email’s domain is invalid or unable to accept email. |
invalid_email | The email address doesn’t exist or may contain a typo. |
mailbox_unavailable | Recipient’s mailbox is out of space or otherwise not accepting emails. |
sms_delivery_failed | The text message could not be delivered. |
smtp_delivery_failed | The email could not be delivered. |
spam_report | The recipient marked our emails as spam, so we are unable to deliver emails to them. |
Updated 1 day ago